Today we’re going to take a close look at All Australian Casino, an online gambling website that’s been steadily climbing the supremacy ladder throughout the global iGaming market. Specifically targeting Australian online casino goers, ACC actually accepts players from most regions of the world, and has built a stalwart reputation over the last three years.
Who Owns ACC?
All Australian Casino was established in June of 2013 by a group called L&L Europe, Ltd, based in Malta. For those unfamiliar with the name, this is the same company that’s been successfully operating a host of primarily northern Europe-focused gambling websites, such as All British Casino and All Irish Casino, as well as niche-market sites like Free Spins Casino, No Bonus Casino and others.
Is It Licenced?
Yes, and not just by a single jurisdiction either. This Australian online casino holds multiple licences from the Malta Gaming Authority, as well as a UK gambling license that allows them to accept players from that region.
ACC Not for Australians Only
As I’ve mentioned already, ACC isn’t just an Australian online casino. It caters to most jurisdictions all over the world.
The only territories from which players are expressly restricted are: Estonia, France, Italy, Spain and the United States.
Software and Games
All Australian Casino is powered by software from NetEnt and Amatic. NetEnt’s games are far greater in both quality and quantity. Amatic’s platform seems rather inferior in comparison, but there are some players who really enjoy the unique selection from Amatic. All in all, it makes for a wider variety of games and pokies themes to choose from.
Games include classic pokies, video pokies, table games, video poker, jackpot games and a few live casino games from NetEnt.
The casino does not require a download and is HTML5 optimized, meaning it’s compatible with Mac and Windows PC computers, as well as tablet and mobile devices (Android, iOS, etc.)
Deposits and Withdrawals
ACC gives players a decent number of payment options, with the ability to process deposits and withdrawals in AUD.
Deposit Methods: Visa, MasterCard, POLI, Paysafecard, Neteller, Skrill and Bank Transfers
Withdrawal Methods: Visa, Neteller, Skrill and Bank Transfer
Withdrawals are one department where – to date – the Australian online casino really shines. ACC has an average payout processing time of less than 24 hours, excluding weekends. If only it weren’t for the ‘business days only’ stipulation, its speed would be unrivaled.
Aussies can withdrawal up to $5,000 a day, which is kind of like not having a limit at all, unless you’re a super high rolling VIP, in which case you can surely have your limits increased via customer support anyway.
Customer Support Services
Customer support is always on hand, 24/7/365, at All Australian Casino, although the available methods may vary by time. In my experience, the reps have always been friendly and knowledgeable, and other players I’ve spoken to all agreed with that assessment.
Live chat is restricted to European business hours, being available from 10am to 1am CEP (Central European Time). That translates to 6pm to 9am AEST (Australian Eastern Standard Time). Live support can be reached by clicking the ‘Live Chat’ icon at the bottom right of the website, which appears during those hours.
Telephone support can be reached at +61 (0) 2 8006 0112. While this is not a toll free number for international callers, the lines are based in Australia, and won’t incur charges for players from this country. Hours of availability are not specified.
Email support at All Australia Casino is much faster than the industry standard. Instead of promising to respond within 1-2 business days, like many of their competitors, ACC strives to answer all email inquiries within an hour of reception. I tested that theory and the reply came in 28 minutes – commendable.
It’s hard to find too many faults with this Australian online casino. No withdrawals processed on weekends and international tolls on phone support are all that come to mind. Otherwise, I’ve been genuinely impressed with what All Australian Casino has put together
They’ve built a solid reputation based on responsible business practices, offer a great software platform, respectable support and payment options, and they specifically cater to Aussies. And that doesn’t even cover the promotional aspect.
New players will get a 100% up to $500 welcome bonus on their first deposit, followed by access to daily, weekly, monthly and VIP-based promotional offers.